Job Summary

Reporting to the Director, Population Health, the Regional Practice Administrator of Quality Operations is responsible for planning, developing, coordinating, administration, and implementation of curriculum and education/training during both the start-up and subsequent operational phases of multiple ambulatory physician practices. Responsibilities include designing techniques and auditing effectiveness of both training/education related to clinic operations and workflow, including the Electronic Medical Record and quality initiative programs. Practice sites may include both primary care and specialty care offices.

Essential Functions

• Operationalize local and system level Patient Centered Medical Home (PCMH) and Patient Centered Medical Home Neighborhood (PCMH-N) activities and other quality initiatives, including but not limited to: education of practice staff related to capability guidelines, development and standardization of capabilities, partnering with Physician Organization in performing validation site visits and leading Beaumont Medical Group PCMH/PCMH-N meetings, and development of strategies and tactics for pollination of the Patient Centered Medical Home and Patient Centered Medical Home Neighborhood paradigm.

• Participate in the implementation of plans and programs; analyze practice operations and needs to determine potential enhancements or improvements to clinical procedures and activities; develop and/or recommend supporting policies and procedures. Works in collaboration with Beaumont Health IT to develop and educate on associated workflows and requirements to meet payers’ initiatives.

• Trains and provides education support related to clinical workflows, with significant focus on the Electronic Medical Record (EMR). Along with the practice managers and RPAs, coordinates Meaningful Use activities including education around documentation requirements; assists in the attestation processes and support audit process as needed.

• Assists in developing, coordinating, and implementing education/training for the practice staff (Practice Managers and Medical Assistants). Assist with coordination of staff orientation and skill validation processes, as applicable and within the scope of practice. Assists in designing training techniques and evaluating effectiveness of training based on requests and/or needs, operational gaps, surveys, and audits.

• Serves as a clinical liaison to organizational, departmental, and regulatory policies/procedures/guidelines and standards of care. Serves as a mentor/resource for clinical practice team.

Qualifications

• Preferred Bachelor's Degree in healthcare administration or similar program.

• 3 years of relevant experience 3-5 years relevant healthcare work experience in a physician practice setting. Required

Physical Demands

• Pallet to Waist (6" from floor) > 5 lbs: Seldom up to 25 lbs

• Waist to Waist > 5 lbs: Seldom up to 25 lbs

• Waist to Chest (below shoulder) > 5 lbs: Seldom up to 10 lbs

• Waist to Overhead > 5 lbs: Seldom up to 5 lbs

• Bilateral Carry > 5 lbs: Seldom up to 25 lbs

• Unilateral Carry > 5 lbs: Seldom up to 10 lbs

• Pushing Force > 5 lbs: Seldom up to 20 lbs

• Pulling Force > 5 lbs: Seldom up to 15 lbs

• Sitting: Occasionally

• Standing: Occasionally

• Walking: Occasionally

• Forward Bend - Standing: Seldom

• Forward Bend - Sitting: Seldom

• Trunk Rotation - Standing: Seldom

• Trunk Rotation - Sitting: Seldom

• Squat: Seldom

• Stair Climbing: Seldom

• Crawling / Kneeling: Seldom

• Reach - Above Shoulder: Seldom

• Reach - at Shoulder or Below: Seldom

• Handling: Occasionally

• Forceful Grip > 5 lbs: Seldom

• Forceful Pinch > 2 lbs: Seldom

• Finger/Hand Dexterity: Frequently

• Visual Acuity ¹ [None = No; Seldom = Yes]: Seldom

• Color Vision (Ishihara) Test [None = No; Seldom = Yes]: Seldom

Primary Location

SITE - Beaumont Service Center - 26901 Beaumont Blvd

Department Name

Quality Management & Patient Safety - CHMG East

Employment Type

Full time

Shift

Day (United States of America)

Weekly Scheduled Hours

40

Hours of Work

8:00 a.m. - 4:30 p.m.

Days Worked

Monday - Friday

Weekend Frequency

N/A

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Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.

Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.

An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.

You may request assistance in completing the application process by calling 616.486.7447.

People are at the heart of everything we do, and the inspiration for our legacy of outstanding outcomes, innovation, strong community partnerships, philanthropy and transparency. Corewell Health is a not-for-profit health system that provides health care and coverage with an exceptional team of 60,000+ dedicated people—including more than 11,500 physicians and advanced practice providers and more than 15,000 nurses providing care and services in 22 hospitals, 300+ outpatient locations and several post-acute facilities—and Priority Health, a provider-sponsored health plan serving more than 1.2 million members. Through experience and collaboration, we are reimagining a better, more equitable model of health and wellness.