Job Information
Elevance Health Program Consultant, Judicial Youth SME in RICHMOND, Virginia
LOCATION: This is a hybrid role that can be based in Richmond or Norfolk. You must be within 50 miles/1 hour commute of one of these locations, and Virginia residency is required.
HOURS: General business hours, Monday through Friday.
TRAVEL: Travel is required throughout the state, as needed.
Responsible for the development and ongoing management of one or more external client facing programs within a business unit. Will engage with juvenile and family court staff and caseworkers; streamline communication, processes, and address barriers to effective systems of care.
Primary duties may include, but are not limited to:
Manages the development, approval, implementation and compliance of on-going external client facing programs.
Develops program budget.
Ensures program meets its stated objectives.
Provides subject matter expertise in response to day to day business issues.
Researches applicable subject matter practices and remains aware of industry trends.
Manages relationships and partners with corporate and regional business areas.
Coordinates training related to the external client facing program.
Develops program success measures and performs periodic assessments of external client facing program success.
Provides care coordination teams with expertise on the court/judicial process and the juvenile justice system.
Provides a conduit between judiciary, juvenile justice system and health plan to address system, organizational and specific member issues.
Required Qualifications
- Requires a BA/BS in a related field and minimum of 3 years experience in external client facing program management; or any combination of education and experience, which would provide an equivalent background.
Preferred Qualifications
Lived experiences with behavioral health and/or juvenile justice programs is strongly preferred.
Experience working with community resources, organizations, or agencies is very helpful.
Experience working in Virginia Child Welfare system is strongly preferred.
Experience as a juvenile court officer is a plus.
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