Job Description

The Division oversees the daily provision of services to approximately 20,340 single adults and 2,500 adult families which is comprised of more than 5,000 individuals. They ensure that services to the City's most vulnerable population are delivered 24 hours a day, seven days a week, 365 days a year and throughout the five boroughs.

The Department of Homeless Services is recruiting for one (1) Associate Contract Specialist to function as a Shelter Contract Specialist, who will:

• Analyze and monitor contractual obligations with the provision for oversight, guidance, and technical assistance to Department of Homeless Services (DHS) directly run and contracted provider shelter sites. Review, record and retain documentation of services in a manner consistent with mandates and stipulations of the Agency, Federal, State, and City law, rules and regulations, court rulings affecting the provision of services to homeless adults, and in accordance with the Agency mission, objectives, and goals as outlined in the contract.

• Facilitate routine site visits to inspect and monitor shelter conditions, ensuring that the provisions of services are in a safe, well-maintained environment for the completion and submission of the Shelter Monitoring Instrument (SMI), PASSPORT, and verifying adherence to submitted corrective action plans, as applicable.

• Collaboratively works with shelter providers to outline, create, establish, and achieve both short and long-term programmatic goals.

• Measure and compare program performance with contract standards.

• Coordinate and collaborate with social services staff to design and implement strategies to encourage shelter clients’ adherence to their independent living plans (ILP’s).

• Facilitate individual case conferences to encourage and support compliance with independent living plans (ILP’s), shelter code of conduct, and all applicable contractual rules and regulations.

• Review, analyze, verify, and validate all budget actions, including invoices submitted by contracted providers, ensuring timely processing of payment.

• Attend all scheduled staff meetings, training sessions, workgroups, and shelter meetings; and participate in special projects as assigned and applicable.

• Represent, participate, and attend community advisory board (CAB) meetings, as needed, to address community concerns related to not wanting shelters in the community and complaints regarding clients’ presence in the neighborhood.

• Complete inventory related to the opening of new shelters and the closing of shelter location, provide technical assistance in completing provider requests for staff access to CARES, other Agency domains and administrative tasks as requested.

Qualifications

1. A baccalaureate degree from an accredited college and two years of full-time satisfactory professional, technical or administrative experience in one or more of the following fields: program evaluation, contract negotiations/management, fiscal/financial management, or project management; or

2. A four year high school diploma, or its educational equivalent, and six years of full-time, satisfactory professional, technical or administrative work experience in one or more of the fields cited above; or

3. Education and/or experience equivalent to "1" or "2" above. College credits obtained from an accredited college may be substituted for experience on the basis of 30 college semester credits for one year of experience as described in "1" above.

However, all candidate must have at least a four-year high school diploma or its educational equivalent and at least two years of full-time experience as described in "1" above.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.