JOB REQUIREMENTS: Company Overview At Motorola Solutions, we\'re guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We\'re solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That\'s mission-critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We\'re solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that\'s critical to connect those in need with those who can help. The work we do here matters.Department OverviewThis Customer Success Manager will be responsible for executing best-in-class strategies to promote adoption, revenue retention and growth, and customer advocacy with a focus on the enterprise and commercial space for the Avigilon Alta products. This role will deliver strategic offerings and services to drive successful outcomes for this portfolio of customers.Job Description Job Summary This Customer Success Manager will be responsible for executing best-in-class strategies to promote adoption, revenue retention and growth, and customer advocacy with a focus on the enterprise and commercial space for the Avigilon Alta products. This role will deliver strategic offerings and services to drive successful outcomes for this portfolio of customers. This is a critical role to accelerate our global growth across our portfolio of products. This role will successfully collaborate with sales to grow product and service revenue and ensure the highest quality Customer Success engagement for our customers. Requirements Execute on established strategies to maximize business and product value while focusing on the customer relationship and delivering successful outcomes across portfolio of assigned accounts Develop and deliver best practices, KPIs, and strategies for account adoption, retention, expansion, and advocacy Drive time-to-value and ROI metrics by enabling rapid and successful onboarding, adoption, and business value Guide the use and improvement of key systems and deliverables, including success plans, customer health scorecards, and business review presentations Identify customer requirements, uncover roadblocks, and demonstrate strong account management capabilities to drive lifetime customer value Work closely with sales and marketing on customer advocacy,... For full info follow application link. Motorola Solutions is an Equal Opportunity Employer committed to no discrimination because of race, color, creed, marital status, age, religion, sex, national origin, citizenship, sexual orientation, gender identity or expression, genetic information, disability, protected veteran, or any other legally protected characteristic. ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/822717E907424A11