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ThermoFisher Scientific Sr Account Manager in Indianapolis, Indiana

Work Schedule

Other

Environmental Conditions

Office

Job Description

Job Description

When you’re part of Thermo Fisher Scientific, you’ll do important work, like helping customers in finding cures for cancer, protecting the environment or making sure our food is safe. Your work will have real-world impact, and you’ll be supported in achieving your career goal!

The Materials and Structural Analysis Electron Microscopy business enables customers to find meaningful answers to questions that accelerate breakthrough discoveries, increase efficiency, and ultimately change the world. The M&SA EM business designs, manufactures, and supports the broadest range of high-performance microscopy workflows that provide images and answers in the micro-, nano-, and picometer scales.

Combining hardware and software expertise in electron, ion, and light microscopy with deep application knowledge in the materials science, life sciences, electronics, and natural resources markets, the worldwide Electron Microscopy employees are dedicated to customers' pursuit of discovery and resolution to global challenges.

What you will do:

The Account Manager will lead sales/account management activities for all assigned locations, defining and driving sales strategies, providing leadership to subordinates and ensuring the achievement of bookings, revenue and business goals.

  • Own all sales/ account management responsibilities of specified Material Science - Electron Microscopy products to all Industrial sites including resolving any sales related issues.

  • Define, align and implement Account Strategy for the Industrial market.

  • Knowledge of Electron Microscopy is appreciated.

  • Maintain accurate quarterly booking forecasts.

  • Understand all budget issues at each customer and take strategic action.

  • Confirm all system configurations, specifications and acceptance conditions are appropriate for closing orders.

  • Handle all User Group activity by product as required.

  • Lead system demonstrations by working closely with application engineers and product marketing managers.

  • Handle the sales booking process.

  • Manage product issues in the field working with the Account service group and application engineers for solutions.

  • Work with Field Service to achieve excellent customer happiness.

How you will get there:

  • Typically requires a technical university degree, preferably in Material Science, Physics, Engineering.

  • Typically requires 5 years of sales management experience in a related product area.

  • Highly developed skills for customer interaction and closure of sales and other issues.

  • Excellent clear communication to a diverse audience is essential to the success of this position.

  • Systematic problem solving by working with customers and account team.

  • Presentation skills and creating materials for presentations to internal and external audiences.

  • Ability to work in good partnership within an account team.

  • Ability to travel to customer sites and factory locally and internationally (50% or more)

Preferred Qualifications:

  • Miller-Heiman strategic and conceptual selling experience is highly desirable.

  • Must be able to secure entrance to US Government laboratories and facilities.

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.

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