Position Snapshot

Customer Category Development & Insights Manager

Business Area: Cereal Partners Ireland

Location: Dublin, City West (hybrid working – approx. 2 fixed days a week in the office)

Salary between €65,000 - €70,000+ depending on experience + potential bonus + 12 flexible days in addition to holiday entitlement + other fantastic benefits!

This is a permanent opportunity. Here at Nestlé many of our colleagues work flexibly and in many ways with different core hours. Please talk to us during the recruitment process about what flexibility could look like for you.

Position Summary

Are you looking for a career with a company, which has some of the world’s leading brands, plus the opportunities that come with working for a global food business? We have a fantastic opportunity for a Customer Category Development & Insights Manager to join the team, based in Dublin. You will join a supportive team who share the value of open communication to generate impact and return towards our common goals.

The scope of the role involves developing the channel and category agenda within the business across all customers including delivery of range reviews, range optimisation, merchandising recommendations, category data analysis, strategic revenue management and insight generation to drive total category growth for the retailer and Cereal Partners. Excited? Then please continue reading…

A day in the life of a Customer Category Development & Insights Manager...

As a Customer Category Development & Insights Manager, working in a fast-paced environment, you will be playing a key role within the Cereal Partners Organisation. You are responsible for contributing to the category strategy prioritisation for Ireland by building competitive advantage execution plans.

Key responsibilities for this role include:

• The set-up and maintenance of planning information in our Customer Plans internally to ensure accuracy against finance and business reporting KPIs.

• Identify priority channels for the Category and create Category Channel plans and customer plans in line with the overall business strategy.

• Deliver category insights through Nielsen and Dunnhumby platforms. Be the category and market expert internally and externally.

• Contribute to the long-term plan process and manage the Cereals process by identifying the key opportunities and action plans for the Category and channels in which the category operates.

• Recommend actionable in-store solutions based on a clear understanding on shopper behaviour within Cereals, support the implementation, and review the effectiveness of the plans implemented.

• Provide promotional guidelines to the sales team based on shopper understanding and current market knowledge. Ensure all promotional investment is properly reviewed and evaluated.

• Lead strategic revenue management projects from an Ireland perspective for the business to support analysis.

• Recommend winning commercial propositions and customer sells, effectively communicating these to customers, PPS & NROC as appropriate.

What will make you successful?

To be successful in this role you will ideally already have some fantastic category and insights experience under your belt. You will be able to work under pressure and can manage workload calmly and professionally in an ever-changing environment to deliver exceptional results, using your initiative to solve challenges rapidly and often creatively.

Relationship building is key to success in this role so you should be able to demonstrate an excellent relationship building ability internally, externally and within multifunctional teams. Experience within a commercial FMCG environment would be preferable, but not essential.

• You will need to be highly organised, conscientious and a team player who is able to navigate through situations that can sometimes be ambiguous and pressured.

• Previous commercial experience in an Insights/ Category role is preferable.

• Proven ability to create category insight driven sales stories and identify opportunities and threats from market data.

• Ability to manipulate data from Nielsen, Kantar and Dunnhumby.

• Demonstrable record of success in a customer facing role.

Why Nestlé

In the Nestlé Sales Team, we are creating an environment where we all feel we belong, we are the best we can be, and we win together. We want people to feel they can be themselves and believe their best is yet to come. We will provide support and coaching to help you develop yourself in your career and as an individual. Supported by our industry leading eBusiness and Sales Academies which develops you in all aspects of eCommerce, customer and category management, you truly can achieve your full potential whatever that might mean for you.

What you need to know

We have great benefits as you’d expect from a business the size of Nestlé – in the shape of a competitive salary and benefits package, bonus scheme, flexible working scheme, 25 days holiday plus bank holidays plus up to an additional 12 days flex leave, bank holiday exchange, competitive pension scheme and much more.

Job advert closing date – 3rd June 2024

We will be considering and interviewing candidates as they apply and we will occasionally close job advertisements early in the event we receive sufficient applicants, so please don’t delay in submitting your application.

At Nestlé, our values are deeply rooted in respect – for our employees, our customers and our consumers. That’s why championing diversity and inclusion is a part of our organisations DNA; we’re immensely proud too that Nestlé Ireland is one of only a few companies in Ireland to qualify for and hold Gold Accreditation from the Irish Centre for Diversity. We know when we embrace different perspectives and give everyone the chance to be the best they can be, we can think in new, creative ways that grow and enhance our business. We recruit people who respect our values, we provide equal opportunities for all, and we protect everyone's privacy. Our aim is to have a workplace where everyone feels included and able to bring their whole self to work. We may collect relevant data for monitoring purposes during our candidate registration process. Be yourself, everyone else is taken!