Purpose of Job This position is responsible for assisting staff in the coordination of intra-and inter-departmental activities and communication. Assists with patient-related activities under the supervision of the RN. Job Functions Facilitates physician orders. Communicates pertinent information regarding unit/department activities to appropriate staff. Processes admission, transfers, discharges and schedules appointments. Restocks and orders supplies for unit/area. Completes assigned clerical responsibilities. Performs support functions for management staff as required. Maintains the flow of the department by coordinating care of the patient between other departments. Demonstrates competencies in the specialty area of Emergency. Provides professional and courteous customer service to internal and external customers. Performs other duties as assigned When performing as a clinical patient safety attendant: Remains at the patient's bedside giving continuous observation and intervention under the direction of the RN. Provides cares/interventions such as verbal redirection and orientation; hand holding; diversion activities such as imagery, storytelling, reading, game playing, towel folding, etc.; feeding and guilds; assisting to the toilet, ambulate, and reposition; assisting patient to not pull on tubes, lines, etc. Documents patient behaviors, cares, intervention, and patient response. Performs other duties as assigned. Accompanies patient and ensures patient safety during transportation, testing, and procedures occurring away from the patient's normal environment. Performs room assessment regularly and after any visitations Minimum Education/Work Experience High School Diploma or equivalent Knowledge, Skills, Abilities Ability to meet and maintain the necessary background checks as aligned with position functions Ability to communicate in the English language for effective written and verbal correspondence in order to complete job functions as mentioned above Strong communication and listening skills Knowledge of basic computer functions Ability to respond appropriately to unpredictable situations and diverse patient populations Ability to work autonomously and as a team Capable of making independent decisions with the use of good critical thinking and problem solving skills Ability to work and multi-task in a high stress and fast paced environment Ability to communicate in the English language for effective written and verbal correspondence in order to complete job functions as mentioned above License/Certifications Current Healthcare Provider or CPR certification obtained within 90-days of hire Preferred Qualifications Completion of Health Unit Coordinator course Previous HUC experience Experience in hospital setting Knowledge of medical terminology Physical Demands Ridgeview Medical Center will not discriminate against or harass any employee or applicant for employment because of race, color, religion, sex, pregnancy, citizenship, national origin, age, disability, military service, veteran status, genetic information, union membership, creed, marital status, familial status, sexual orientation, gender identity, status with regards to public assistance, membership in a local human rights commission, or any other category that may be protected by law.